Description
The MasterStudy Extension Plugins Support Subscription is a service product for providing technical support to buyers of our extension plugins for MasterStudy sold on this website, i.e. https://wppluginsforyou.com.
Benefits of MasterStudy Plugins Support?
The benefits of having a support service are many. First, we will provide you with support services when you are facing a crisis. Second, you will have free updates of the products. The following terms will bind both the buyer of this service subscription and us :
- Buying a service subscription entitles a subscriber to get support for ONE plugin for 12 months from the date of purchase.
- The buyer also gets a free update for the product that comes within one year from the purchase of a subscription.
- Service will be provided online through a support ticket system set up at http://support.wppluginsforyou.com.
- Our office is situated in India. So working hours for any support is as under
- Monday to Friday – 10.30 AM to 6.30 PM – India timing
- Saturday – 10.30 AM to 2 PM -India Timing
- Please note that when you buy support, you agree that on many occasions, your website settings may be required to be examined by our support staff. For this purpose, you may be asked to provide the login credentials to your website with admin privilege.
[message_box bg=”#hex or http://imageurl”] If you buy MasterStudy Support at the time of buying any product, the 12 months support period will be added to free six months support. This way you get 18 months support from the date of purchase.[/message_box]
Refund Policy
The support subscription is not refundable. However, you are free to cancel the subscription if you are not satisfied with our support from us.
Please read more about the General Support Policy in detail here
